top of page

FAQs
Our goal is to provide you with the best experience possible. If you require assistance,
check out our FAQ with a list of common questions and answers.
Using conditioner after shampooing can cause your braids to loosen and fall out. To avoid this, skip the conditioner when washing braided hair. Instead, try "dry cleaning" with antiseptic sprays like those from Black Earth or Organic Root Stimulator. Don't forget to apply light oil to your scalp and hair after washing or dry cleaning to keep your braids healthy.
To transition from relaxed hair to natural hair, follow these tips: Avoid heat styling: Limit the use of flat irons, blow dryers, and hot combs. Trim split ends: Regular trims help prevent breakage and support healthy growth. Moisturize regularly: Use deep conditioners and natural oils to keep your hair hydrated. Protective styles: Choose styles like braids, twists, or buns to reduce breakage and promote growth. Be gentle: Handle your hair with care to avoid excessive tugging or pulling. Limit chemical treatments: Avoid relaxing, perming, and coloring to prevent weakening your hair. Eat a healthy diet: A diet rich in vitamins and minerals supports hair growth. Patience: Transitioning is a gradual process, so be patient and let your hair grow at its own pace.
We recommend keeping braids in for a maximum of 8-12 weeks, depending on the size and style of the braids, the type of hair used, and your hair growth rate. Longer durations can lead to hair damage, breakage, and scalp irritation. To maintain healthy hair, regularly wash and moisturize your hair and scalp while wearing braids, and have them removed and redone as needed.
Here are a few tips for cutting/trimming natural hair:
1. Use sharp scissors or hair shears: Dull scissors can cause breakage and split ends.
2. Avoid trimming when hair is dry: Trimming hair when it is wet can give a more accurate cut as hair shrinks when it dries.
3. Divide hair into sections: Divide hair into sections and trim small amounts at a time to ensure even and precise cutting.
4. Trim small amounts: Trim small amounts at a time to avoid over-cutting and minimise damage to the hair.
5. Cut in its natural state: Avoid cutting natural hair when it is stretched or styled, as this can result in an uneven trim.
6. Seek professional help: If you're not confident in trimming your own hair, consider seeking help from a professional stylist who is experienced in cutting natural hair.
7. Trim regularly: Regular trims can help prevent split ends and promote healthy hair growth.
bottom of page
